Privacy Policy – Parish Maintenance Supply
Effective Date: 10/16/2025
Parish Maintenance Supply (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit parish-supply.com or make a purchase from us.
1. Information We Collect
We collect information from you when you:
- Make a purchase or create an account
- Contact us by email or phone
- Subscribe to our emails or review invitations
- Browse our website
Information you provide
- Name, billing and shipping address
- Email address and phone number
- Payment details (processed securely via Stripe or Affirm)
- Order history and preferences
- Product reviews or feedback you choose to submit
Information collected automatically
When you visit our site, we may collect:
- IP address, browser type, and device information
- Pages visited, time spent, and referring website
- Anonymous usage data through cookies or similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support and service updates
- Send order confirmations and shipping notifications
- Send review invitations and feedback requests
- Improve our website, products, and services
- Comply with legal obligations and prevent fraud
3. Payments
All payments are processed securely through Stripe and Affirm.
We do not store or have access to your full credit card information.
- Stripe processes credit and debit card payments; see Stripe’s Privacy Policy.
- Affirm provides installment payment options; see Affirm’s Privacy Policy.
4. Review Invitations
After completing a purchase, you may receive one follow-up email inviting you to review your order or shopping experience.
- Product Reviews (CusRev):
We use the Customer Reviews for WooCommerce (CusRev) plugin to collect on-site product reviews. If you leave a review, your first name, product rating, and review text may appear publicly on our website. Customers may receive a coupon as a thank-you after submitting a review. - Service Reviews (Trustpilot):
We use Trustpilot to collect independent reviews about our company and service quality.
Trustpilot may process your name, email address, and order reference solely to send an invitation and verify the review.
Trustpilot may place cookies on our site to invite and authenticate reviews. These cookies do not track advertising activity.
For more information, see Trustpilot’s Privacy Policy.
You can opt out of review invitations at any time by clicking the unsubscribe link in the email or contacting us at orders@parish-supply.com.
5. Cookies
We use cookies and similar technologies to:
- Enable site functionality and secure checkout
- Analyze website usage and performance
- Invite customers to leave reviews (via Trustpilot or CusRev)
You can control or delete cookies through your browser settings. Essential cookies are required for the website to function properly.
6. Sharing Your Information
We share limited information with trusted third parties to operate our business:
- Payment processors: Stripe and Affirm
- Shipping carriers: FedEx and others as necessary
- Review platforms: Trustpilot and CusRev
- Service providers: hosting, analytics, and email systems
We do not sell, rent, or trade your personal information.
7. Data Security
We use industry-standard SSL encryption to protect your data.
Access to customer information is restricted to authorized employees who need it to process orders or provide service.
8. Your Choices
You may:
- Access or update your account information
- Opt out of marketing or review emails
- Request that we delete your information where legally permitted
To exercise these rights, email orders@parish-supply.com or call 315-455-1100.
9. Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal information from anyone under 13 years old.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Parish Maintenance Supply
800-333-2635 | 315-455-1100
Email: orders@parish-supply.com
Business Hours: Mon–Fri, 8 AM–5 PM ET
